Categories for Wordpress Fixes

BackupBuddy Not Working on GoDaddy Hosting

We just signed up a new client on our WordPress maintenance plan and they have two sites hosted with GoDaddy.  After setting up BackupBuddy the backups were not completing and were halting at the zip process. In order to get BackupBuddy working with GoDaddy’s shared hosting account we had to alter some settings.

To fix this go to the BackupBuddy advanced settings and scroll down to the zip section.  Change the following:

  • Zip Method Strategy: Force compatibility
  • Check the Alternative Zip system
  • Zip build strategy: Multi-Burst/Single Step
  • You can change the following number if you like or leave them as is
  • Lastly check the Disable zip method caching and ignore zip archive warnings.

Here is a screenshot of what your settings should look like:

WordPress Contact Form Emails Not Sending Resolution

Last week I was contacted by a Financial Planning company to help them fix their Contact Form 7 plugin that was not sending emails after it was filled out.  This is a fairly common problem with WordPress and in their situation, they happened to be hosting with a basic GoDaddy shared hosting account.

The Problem

When a client filled out their contact form on the contact page the message was not getting delivered.  This was a major problem as they were missing out on critical lead data.

The solution

In order to fix this we setup a Mailgun account on behalf of the client.  Mailgun is a service that will handle the delivery of your WordPress emails for you so you don’t have to rely on your shared server environment.  Configuring Mailgun is fairly easy but does require some DNS changes which we took care of for them.

After setting up Mailgun the contact form emails began sending successfully again.